FAQ
We have answered some of our common questions within the FAQ section. Please take a look for help to your question and if you need more information, please contact us.
How can I get a quick and accurate quote for my delivery?
At Arctic Fox, we understand the importance of obtaining accurate and fast pricing information, that's why we offer a quick and easy online quote service on our frozen courier quotes page
Can I be sure my goods will be in safe hands with your drivers?
We only carry your load, and we don't co-load your goods. All our work is undertaken by our own fully trained and insured drivers
How do you ensure my refrigerated goods arrive in perfect condition?
At Arctic Fox, we make sure your refrigerated goods get where they need to go, and at the perfect temperature too! Our team of experts are dedicated to ensuring that your delivery is as stress-free as possible.
What makes Arctic Fox a leading Just In Time Delivery company?
We're located in Northampton and specialise in "Just In Time" deliveries. Our fleet of small vans, SWB, MWB, and LWB are all serviced and maintained by GAH and Hubbard, and our vehicle fridges and freezers work from +0 to
What kind of shipping solutions do you offer?
We offer a wide range of refrigerated pallet delivery options with nationwide coverage. Our solutions are simple, reliable and competitively priced.
What sizes of loads do you cater for?
We can accommodate all sizes of refrigerated pallets, including MWB 2 pallets, LWB 3 pallets, and small vans that can take 1 pallet. We also offer multi-drop delivery options for your convenience.
How can I get in touch with you for more information?
Any questions? Please don't hesitate to contact us on 01604 372654 or 07712763227 for more information or a friendly chat about your refrigerated transportation needs. We're always happy to help.
What is a Frozen Goods Courier
Frozen goods couriers are one of the most important links in the food supply chain. They ensure that perishable goods arrive at their destination safely, quickly, and in optimal condition.
what are frozen pharmaceuticals
Frozen pharmaceuticals are medications that have been preserved in extremely low temperatures, allowing them to remain stable and active for a longer shelf life.
How do I ship a frozen goods pallet?
To ensure that your frozen or cold goods stay…To avoid any products slipping off the pallet during transit or loading and unloading, the packages should be firmly attached the pallet.
What is the maximum pallet height?
Maximum pallet height is 1.2m, Maximum amount of pallets per order is 3...
What is ADR?
ADR is the the European agreement "Accord european relatif au transport international des marchandises Dangereuses par Route"
What is the maximum weight you can take?
The maximum is 1250 kilos over this weight we cannot take the order.
How much notice do I need to give for a booking?
We accept orders up to 5 pm. Without a booking..
What payment terms do you offer?
Account customers are invoiced on 14-day terms. Non-account customers can..
What range of temperature do you offer?
We can transport goods within your required temperature range
